Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: November 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for IT services or consultations
  • Request quotes for web development, mobile apps, or software solutions
  • Subscribe to our newsletter or updates
  • Visit our office or communicate with our team

This may include your name, email address, phone number, company information, project requirements, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our IT services
  • Respond to your inquiries and provide customer support
  • Send you technical updates, security alerts, and administrative messages
  • Develop new services and features
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last updated' date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Prolific Technologies

Ntinda Complex, Ground Floor, GF-23

Kampala, Uganda

Email: info@prolifictechnologies.co.ug

Phone: +256 (780)306424, +256 (767)025921